Sunday, March 23, 2014

What Peer Support Is and Isn't

Consumers have to recover. They and their ‘families’ are the people who have to navigate the journey of recovery which is a deeply personal and nuanced process that can be significantly enhanced by the knowledge and experience of their peers. Peer Support is not Case Management. If circumstances warrant peers may provide a case management service. Peers play significant roles in helping consumers recover: accessing emergency services, transitioning successfully from the hospital to living in community, embracing recovery through the use of mental health recovery models developed and facilitated for and by their peers. Peer Support is important throughout the stages of recovery and the continuum of care and should be integrated with treatment, serving to help consumers overcome barriers to successfully using treatment and services, and engaging in recovery. Peers work hand-in- hand with police, emergency services, intensive treatment teams, med-somatic and clinical providers, rehabilitation services, and housing and benefit providers. They work in settings including Recovery Centers, ERs, hospitals, jails, school systems, employers, neighborhoods and communities. We facilitate the transition from everything being about ‘my illness and me’ to me thriving in the context of family and community.

Practically we increase housing stability and improve the capacity of consumers to achieve meaningful lives despite the continued presence of their illness. We help them navigate the mental health system protecting their right to maintain the fine balance between keeping the symptoms that enhance their recovery, their creativity and productiveness, and managing their illness so that it does not interfere with their capacity to achieve.

We are often times the only family a consumer has, and the eyes and ears of the system during the time the consumer is not in treatment. We live with these illnesses. We bring important knowledge and observations in an integrated approach of helping consumers recover.

The long term community impact of having peer support available is that consumers have housing stability, are increasingly able to be more self-sufficient and live more interdependently in community, are healthier while accessing healthcare outside of emergency rooms, have greater success in accessing integrated treatment for mental illness and substance abuse, increase the likelihood of recovery by becoming part of a group and attending recovery meetings, identifying with people who have more recovery than themselves and who they can go to for advice and support throughout their journey of recovery. They have access to services and supports that meet the client where the client is at in whatever stage of change they are.

Research clearly shows that when consumers have access to treatment and recovery services they do better than when they only receive treatment.

In the end, the community is safer, saves money and consumers are giving back to their community.

Monday, March 3, 2014

Damaged Goods

Sometimes as the result of  experiencing serious mental illness, or because the system forces us to define ourselves as disabled in order to get the help we need, we end up feeling like ‘damaged goods’.

When you go the grocery store, ‘damaged goods’ are in a mark-down bin or on the shelf with clearance items, with cans and packages that are dented and scarred, but still for sale.
Most of the time when we get home and open them, there is nothing wrong with the contents.

Despite the negative impact of serious and persistent mental illness, we shouldn’t think of ourselves as ‘damaged goods’ because there’s nothing wrong with the content.

Wednesday, February 19, 2014

Namaste

This morning when I got to the recovery center, I went inside, took off my hat, scarf and coat, and started to think about my work for the day. I sometimes get started early because of the time it affords me for contemplation. I make lists for what I hope to achieve that day, in the coming week and in the near future.

Suddenly from outside, the sound of someone yelling interrupted my peaceful contemplation. I stepped outside my office door, turned and opened the door to the outside. Someone was pacing up and down the parking lot while on their cell phone violently screaming at the person on the other end, accusing them of being a pot head, threatening them, using profanity.

I paused for a moment waiting for the opportunity to interject. None came. My instinct was to raise my voice asking, ‘Who do you think you are, screaming into the phone, pacing up and down the parking lot, flailing your arms, disrupting the quiet of the morning?’… I paused. 

My next thought was, ‘How do I get this person to realize that their behavior is making them sick.’ The pacing, screaming, profanities no matter who they were aimed at, were making and keeping them sick. I waited another minute or two then asked the person in the parking lot to come in and talk to me. He screamed at me. The wrath that was aimed at the person on the phone was now aimed at me.
I stood there and said nothing. A moment later the person was leaving the parking lot. As they left I said, “I love you brother. When you are ready to talk you know where I’ll be.” 

Later that day I was going to Tai Chi class. As I entered the room, I looked to my left. Across the lobby was the person who was screaming in the parking lot. I nodded and went in. We went through the routine, and when the group was over, the leader ended the group with this quote:
“We are shaped by our thoughts.
We become what we think.
When the mind is pure,
Joy follows like a shadow that never leaves.”
I scribbled it on to a blank piece of paper, then folded it up. As I left the room I walked past the person who had been screaming in the parking lot who was sitting at a dining room table. I quietly laid the paper beside him and kept walking. Later he came back to where I was working and thanked me.
Beyond Serendipity?
Namaste